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Frequently Asked Questions - FAQ

Shipping & delivery Orders are typically processed within 24 hours and delivery times vary from two to five working days in most of the EU and the UK, and seven to ten days for mainland US.

Our flat shipping rate to anywhere in the world is €9,75. Shipping is free for all orders over €79,00. We send all orders via Fedex, DHL, BRT and other primary courier services.

If you live in Italy, please use the dedicated site version for country-specific specific shipping costs.

Payment Options you can pay using either your credit card or PayPal.

If you live in Italy, we offer you 2 payment options: via PayPal (the global leader in the online payments sector), or via COD (cash payment on delivery).

Gift Cards Do you know someone who appreciates great tea, but has not yet discovered our products? We invite you to send her/him a free Gift Card worth €4.00 (offer reserved for registered customers).
Go to your personal Account area and click on "Gift Certificates" to proceed.

Points With Blend Tea, every online order you make earns you points! Each Euro spent (excluding shipping costs) equals one point. For each 100 points collected you will be able to redeem a €10,00 Gift Certificate! To check how many points you have accumulated, or to redeem a Gift Certificate, please visit your "My Account" area.

Account Area You can easily change your password or any other personal information you entered during your first purchase (except for your email). To do so, please go to your personal Account area and click on "Modify Profile".

If you have any questions, don't be shy and send us an email at We'll be happy to hear from you.

Blend Tea Products

All our teas are premium leaf teas blended with top quality ingredients.

How to find the right tea for you Our teas are grouped by packaging and then by variety: black, oolong, green, white, etc. You can visit these sections by clicking on the "Shop" button in the navigation bar.

Our pyramid tea bag infusers BLEND TEA uses special transparent pyramids so that you can appreciate the beauty and quality of our precious teas even before starting the infusion. Thanks to the shape of the bag and the special material that allows the passage of a large quantity of water, the tea leaves have much more space to move during the infusion and release all their goodness.

Finally, the material of the bags is biodegradable and commercially compostable. It's not permeable and therefore does not retain or "steal" any particle of tea flavor. As a result it is possible to drink a fine leaf tea, already portioned in the right amount, even for those who do not wish to buy it in bulk and use a tea strainer. It is also an excellent way to try a tea that you do not know, without having to buy large quantities.

Tea packaging Our loose teas are packaged in beautiful and functional metal canisters or in triple-barrier DoiPack bags with zip closures, to protection from light, high temperature, odors, and excessive humidity, the great enemies of tea that can change your tea's taste, aroma and appearance.

Our tea bags are individually sealed in the best triple-ply full-barrier material available, to maintain their freshness until the moment you open them to enjoy a great cup of tea.

Privacy We endeavour to keep all your information confidential and secure, and will never release this information to unauthorized third parties. We do not sell any information to third parties.

You can read more on our privacy policy here

Do you have a question or message for us?

We'd love to hear more about it:

please send us an email at