Blend Tea focuses on selling tea and doesn't try to earn on delivery services. Indeed, we really get lost! Our shipping costs are in fact less than half of what the express courier service costs us.
Transportation costs are therefore very reasonable. Quite simply, for each order the cost is
9,75 €, and if the order total reaches
65,00 €
then delivery is free!
We realize that sometimes shipping fees may seem like an additional cost to the purchase, and perhaps a little unfair. However, once you consider the air that you are forced to breathe in the city, the traffic that people tolerate to get to a shop, and even just the cost of gas and parking your car, you will see that it is a real bargain.
Orders are typically processed within 24 hours and delivery times vary from two to five working days in most of the EU and the UK, and seven to ten days for mainland US.
Returns and right of withdrawal
If you buy as a consumer you can withdraw from your purchase within 14 days of receiving your order, without giving a reason (Italian Consumer Code, art. 52 and following). Just write to info@blendweb.it quoting your order number, then send the products back, intact and in their original packaging, within the following 14 days.
We will refund what you paid, including standard shipping, within 14 days of your withdrawal notice, using the payment method of your order; we may wait until we have received the products before refunding. Return shipping costs are paid by you.
The right of withdrawal does not apply to sealed food products opened after delivery, as for hygiene reasons they can no longer be sold (Italian Consumer Code, art. 59). If a product arrives damaged or is not what you ordered, write to us: we will replace it or refund you, at no cost to you.